Missed Call Handling
Did you know that 42% of small business calls go unanswered? Many business owners don't even realize this as people tend to not leave voicemails anymore. Ultimately missed calls either get returned late or not at all. The bottom line is missed calls are missed opportunities and are costing you money.
Get More Customers
Put All Your Chats in One Place
Never Miss a Call
Use an AI Smart Helper for customer service
Our Solution:
We provide and set up a call management tool with an automated texting system that will:
Respond immediately after a missed call
Turn phone calls into SMS conversations
Screen solicitation calls
Record your calls for quality assurance
Works 24/7
Text and call communications in one place
Your Benefits:
Have a 100% answer rate
Never miss out on new business
Quickly respond to customer requests without calling back or listening to long voicemails
Save hours of time and money on this operational task
Maintain and increase your customer service quality rate
Avoid relying on third parties who do not know about your business
In addition to these fantastic benefits, you also get the following:
AI Powered Customer Service Assistant
Our smart EZ AI can answer questions for you just like a friendly team member. It's always ready, day and night, to book appointments, automatically respond to reviews, answer questions, and even help you sell more. Use it on your website, texts, and social media. It's like having an extra helper who never gets tired!
Consolidated Messaging, Universal inbox
Imagine having all your messages from texts, emails, phone calls, and social media in one spot. That's what we do! Your team can chat with customers using just one app, so you can say goodbye to juggling different apps and tabs.
Webchat Widget to SMS
Web chat has not been ideal for small businesses. You need a dedicated support person to monitor the conversation. Your customer can also navigate away from the website mid-conversation. The EZ Communications Center webchat widget takes the conversation to the customer’s text message so you can engage with them anytime.
Activate Google My
Business Chat
EZMS will activate and integrate Google my business chat. This is a little known feature but 68% of local business searches come from Google My Business. Why notspeak with potential customers exactly where they are searching for you.
Ready to get started?
Join other business owners who have boosted their sales and customer base, all with a straightforward, all-in-one platform.
Communication Center
$197/mo
(+ $197 setup fee)
Our Communication Center package is focused on simplifying your business's communication channels with one easy-to-use system. Each feature will save you time or money or will help you sell.
Missed Call Text Back
2 Way Text & Email Communication
Phone Call Tracking and auto-save contacts
AI-Powered Web Chat
Reputation Management and Auto-review Responder
Universal inbox (FB, IG, GMB, SMS, Email, and more)
Mobile App
Text/Tap to pay
Unlimited contacts
$10 messaging credit (~ 600 texts or 500 call mins or 6000 emails )