All-in-one solutions for every small business
Discover how to streamline your business solutions for communications, sales, marketing and more all in one place.
Get More Customers
Put All Your Chats in One Place
Never Miss a Call
Use an AI Smart Helper for customer service
Boost Your Online Presence with Better Reviews
Missed-Call handling
62% of calls to small businesses go unanswered. Business owners and staff are too busy multitasking to always to answer the phone. Unanswered calls lead to a frustrating customer experience and can be a hidden source of lost revenue. The EZ Communication Center provides a simple solution to this problem. The next time your business misses a call, the caller will automatically get a text message from your business apologizing for the missed call and an offer to help. Now you can continue to engage the caller via text.
Webchat Widget to SMS
Web chat has not been ideal for small businesses. You need a dedicated support person to monitor the conversation. Your customer can also navigate away from the website mid-conversation. The EZ Communications Center webchat widget takes the conversation to the customer’s text message so you can engage with them anytime.
AI Powered Customer Service Assistant
Just give EZ AI a few common questions your customers ask, and watch it handle all their queries, just like a team of friendly customer service pros. Your AI Assistant is always on duty, 24/7, ready to book appointments, answer questions, and even help boost your sales. It’s super easy to use and works everywhere – on your website chat, text messages, Facebook, Instagram, Google Business chat, and more. Think of it as your helpful, tireless assistant, always there to make your business life easier!
Consolidated Messaging , Universal inbox
Access all your business leads, conversations, contacts, and reviews in one place.
SMS, Email, Phone, Google My Business Chat, Reviews, Instagram, Facebook, and more. It’s all here.
Automate Reputation Management
Great google reviews are crucial for any small business’s growth. The secret to getting more 5-star reviews on google is to ask at the right time and make it easy for the customer to respond. EZ Communication Center has both of these problems solved.
Customer Relationship Management
EZMS Sales Center gives you one place to manage all your customers, leads, and prospects. The key to successful sales and upsells is to track, manage and enrich all data about a user in one place. Organize the data and take informed action to boost sales.
Calendar
Book more appointments with EZMS Calendar. Whether you have a team of 1 or 1000, our appointment booking solution integrates with all facets of the EZMS software to help you fill your calendar and close more deals.
Enhance Your Business Operations with Advanced Contracts and Proposals
Transform how you manage legal documents and elevate your business efficiency with our innovative contracts and proposals feature. EZMS provides a solution that streamlines your workflow, impresses your clients, and secures your deals faster. Now you can focus on what truly matters—growing the business and enhancing client relationships, all while saving time and reducing the need for external document management systems.
Opportunities & Pipelines
Opportunities and pipelines let you track every stage of the sales journey. Opportunity stages allow for a quick visual of where your customers are in the sales process and are an excellent trigger to kick off helpful automation. EZMS Sales Center gives valuable insights into your sales data. It allows you to make more informed decisions about how to grow your business.
Power Dialer
The Sales Center Power Dialer makes contacting and engaging with potential customers easy. With our power dialer, you can automatically dial through a list of contacts, leave voicemails, and schedule follow-up calls, all with just a few clicks. Plus, our power dialer integrates seamlessly with the rest of our platform so that you can manage your customer interactions in one place.
SMS & Email Snippets
Build repeatable systems for yourself and your team. With SMS and Email snippets, you can quickly and consistently respond to customers with little chance of errors or confusion. Give your entire team the voice of your brand.
Payments and Invoices
Streamline your sales process by sending invoices and receiving payments directly from Sales Center. Track payment status, manage accounts receivable, and accept subscription payments.
Facebook, Instagram, and Google Ads
We’ll create and run ads for you, making it easy to attract new leads and keep your business growing. With our help, you’ll get more than you spend on ads. Plus, we handle everything on the EZMS platform for a hassle-free experience.
Maximize Engagement and Sales with Email Marketing
Seamlessly connect with your audience through targeted, compelling email campaigns designed to captivate and convert. Whether you’re aiming to attract new leads, engage current customers, or rekindle interest among past clients, our tailored email campaigns pave the way for enhanced engagement and increased sales.
Automate everything and get back to business
EZMS Marketing Center’s marketing automation streamlines and simplifies your marketing efforts, saving you time and resources while increasing efficiency and effectiveness. Built-in automation makes all other tools 10x more effective.
Convert your online visitors into customers with funnels
A marketing funnel is one of the best ways to warm up your cold leads. Take them step by step through each stage as they learn about your service until they make a purchase.
Train your customers and staff with an LMS
Do you need to sell a course which and then upsell to a service, or do you need to onboard your new customers so they understand the value of your service? Either way, EZMS Marketing Center covers you with the courses and memberships feature.
Level up your website
Marketing center includes the ability to create high-performing websites that drive conversions and grows your business. We’ll even build one for you with advanced SEO optimization. EZMS Marketing Center delivers results that will take your business to the next level.
Increase Lead Conversion Through Enhanced Forms
EZMS Marketing Center’s forms make it easy to capture leads and gather essential information from your customers. With customizable templates, advanced tracking and analysis, and seamless integration with your marketing campaigns, our forms are the perfect tool for growing your business.
Save time and get real results with our social planner
Social media planner helps you easily plan, schedule, and publish content across your social media channels.
Reports
View a variety of reports all from the EZMS platform, including calls, SMS, emails, conversions and more.
Messaging credit
Get massive extra credit boosts for Phone calls, SMS, and Bulk emails. EZMS comes with everything a small business needs to dominate its market.
Optional Addon: Social Media Posts
Let us handle your online presence. We'll create authentic content and post it across all platforms year-round. Enjoy effortless review and approval processes to ensure your message resonates with your audience.
Optional Addon: Business Listings Management
Take control of your online visibility with trackable analytics, real-time updates, and competitive intelligence. Benefit from monthly duplicate suppression and seamless integration with our direct publisher network.
Optional Addon: Premium SEO Package
Maximize your website's potential with trackable keywords, optimized content, and monthly GEO backlinks. Stay ahead with regular website audits, Google My Business optimization, and comprehensive SEO performance reporting.